Your Privacy Rights at bandarqiu
When you close your account, active data is flagged as inactive but retained for two years where local law permits. This includes your deposit and withdrawal history, game activity and contact details. After that retention period ends, we delete your information unless we're required by law to keep records.
Yes. Go to Settings > Privacy in your account dashboard or email our support team with your username. We'll provide a complete list of personal data, payment records and game history we hold within 14 days, at no cost.
Your payment method details are never stored after a transaction clears. When you deposit, your DANA, OVO, GoPay or QRIS credentials are sent directly to our certified local payment processor; we only record the transfer amount and timestamp on your account.
No. Your personal data—name, contact and account details—is never sold or shared with external studios, advertisers or marketers. Game studios see only aggregate play statistics, never individual player identities or payment information.
You can update your profile, email and phone number directly in Settings. To request deletion of historical data, contact our support team via live chat or email with details of what you'd like removed. We'll comply where local law permits within 30 days.
Your active game history and deposits are retained as long as your account exists. After account closure, transaction records are kept for two years where local law permits for dispute resolution and compliance audits, then securely destroyed.
We use session cookies to keep you logged in and non-invasive analytics cookies to see which games are most popular. You can disable non-essential cookies in your browser settings anytime. Essential session cookies cannot be disabled without affecting your ability to play.
